Because you are a Glover listener, we know you “get it!” Whether you are new to the workforce or a seasoned veteran – or whether you work in a factory or an office – or whether you are the boss of many or manage no one – chances are you have to deal with difficult situations at work.
You’ve come to the right place to learn how to deal with with issues you face at work.
At Psychological Associates we help employees and employers manage and develop their talent. We do assessment testing, 360 surveys, feedback, consulting, leadership training, sales training, team training – and basically anything that can help an employee be better and an employer achieve better results.
All of our services are based on our Dimensional® Model of Behavior™ which helps you learn why people act the way they do – and how you can best work with the behaviors you encounter.
On this page we’ve provided links to three free tools that we think will help you the most.
Tool 1: The Secret to Dealing with Difficult People. This online, self-guided presentation will introduce you to the skills you need to deal with any person in any situation to increase overall productivity and to achieve the results you desire. You will:
- examine several common, business, interpersonal issues
- prevent bad habits that lead to road blocks
- and receive tips to help increase your productivity when dealing with difficult people and situations.
Tool 2: The Office Battleground: Secrets to End the Conflict. Whether you are in the midst of the battle or playing the role of the peacekeeper, this online, self-guided presentation will help you find resolutions to your issues. Unresolved issues can lead to diminished performance or cause permanent harm to your company. You will learn:
- How to get past conflict and get things done
- How to size up behavior to understand the conflict styles of others
- How to reengage affected parties to work through the underlying disagreement
- How to control your emotions and manage others’ emotions in resolving the issue
Tool 3: Find Out What Behavior You’re Dealing With
After reviewing either of the two tools above you’ll be familiar with our Dimensional® Model of Behavior™ and you may even be ready to put it to use. We have a great tool on our website that helps you see what Q someone is behaving in – so you can develop a go-forward plan to work better with them in the future.
To use this tool simply click the link below – and once you arrive on the page click which type of person you will be evaluating, (boss, peer, etc). Then follow the prompts to find out what Q they are!
We’re having a complimentary “open house” event on February 6th. Leaders of prominent St. Louis based companies will be speaking regarding leadership development and we’ll give insight into our newly redesigned Leadership Through People Skills® course. Learn more
We are hosting a free webinar through Training Magazine on January 24th – to help you increase employee engagement, loyalty and motivation. Learn more
Reviewed all the tools and ready for more? We can schedule a complimentary one on one consultation with one of our sales representatives to better understand your needs and discover which of our services may be best for your situation.